WATCH WARRANTY POLICY*
Please remember that your Rip Curl Watch Warranty is void if the watch is opened by anyone other than the Rip Curl Service Center.
Five years on Movements from the date of purchase.
Note: A Movement is the part inside the Watch that makes it work, but it does not include the Crown, sometimes called the Winder.
Two years on Waterproof from the date of purchase.
Note: We recommend all Watches be serviced, resealed and tested for water resistance every year as heat, temperature changes, salt and other elements will diminish waterproofness over time. Have this done at the Rip Curl Watch Service Center and we will then issue a new warranty for another year.
One year on batteries from the date of purchase.
Note: Rip Curl's Service Center can replace all batteries and at the same time will reseal and test the watch functions and water resistance. We will then issue a new one year warranty on the new battery.
*All warranty claims MUST be sent with a purchase receipt clearly showing the purchase date. The warranty book is not proof of purchase without a purchase receipt. Eg. A purchase receipt is the cash register receipt or credit card statement clearly showing the purchase. Note: Rip Curl reserves the right to repair or replace, with an equivalent style, any warranty watch.
Not covered by any warranty is the glass, band and case. Also not covered is damage caused by general wear and tear or any accidental damage.
Download, print and complete the return form and send your item to:
Rip Curl Service Center
3030 Airway Ave.
Costa Mesa, CA 92626
To obtain Non-Warranty Service:
Our technicians will prepare a work estimate and will email or call you with repair options and cost within 1-2 days of receiving your item.
Please enclose the completed return form with your name, telephone number, email address, return shipping address, a copy of the proof of purchase, and a brief description of the problem you are having. Our service center team will take it from there. If our team has any questions, we’ll be in touch 1-2 days after the product is received.
When sending in your product for service, we recommend using a trackable means of shipping such as UPS or FedEx. There is no need to call ahead for an authorization number or return approval.