Shipping & Tracking

48/72h Delivery and Shipping, everywhere in Europe.

Rip Curl undertakes to deliver you within 48/72h (working days) from the reception of your order confirmation by e-mail, for the following countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Germany, Greece, Hungary, Ireland, Isle of Man, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Turkey.

The delivery costs invoiced to the Customer are indicated at the time of the Order. They are 8€, or free from 59€ of purchase, except for the territories listed in the table below. Customs duties and taxes for shipping for the following countries and territories:

Table Caption
Countries/Territories Customs duties and taxes*
Bosnia & Herzegovina, Serbia, Albania, Turkey 18 €
Guadeloupe, Reunion Island, French Guyana, Mayotte, Martinique, Canary Islands***, Iceland****, Cabo Verde****, Ukraine 25 €
Jersey, Guernesey, Andorra, Norway 20 € / £18
Balearic Islands*** 12,10 €
Switzerland** 20 CHF
United Kingdom (Brexit custom fees)
7 pounds for orders under 80 pounds free for orders over 80 pounds
Please note that all shipments to Turkey over 150 Eur value are subject to customs clearance procedures. Which means the person who wants to receive it has to pay the below fees:

1. Customs broker fees (not possible to make clearance without a broker)
2. Power of attorney document to customs broker from public notary.(also high cost)
3. Customs tax (can be avoided if the product is made in EU and the seller provides ATR and CoO documents)
4. Additional customs tax (same as customs tax, can be avoided if the product is made in Europe and the seller provides ATR and CoO documents)
5. VAT (which is calculated from total value after all above taxes are applied)
6. DHL extra charges for customs services (not just waiting fee, there is around 60 Eur charge just to start customs operations)

Delivery method

Once your order has left our warehouse you will receive an SMS and/or email from DHL with the estimated delivery date. You can change your delivery at any time with DHL On Demand Delivery. 

What is DHL On Demand Delivery? 

Once your order will be shipped you receive a notification of DHL EXPRESS ON DEMAND DELIVERY (DHL ODD)

ODD will email and/or SMS you about your shipment’s progress and estimated delivery date/time. When this doesn’t fit your schedule, this 100% free service enables you to choose the time and place of delivery. Giving you maximum flexibility and greater control over your delivery.
SO TAKE CONTROL OVER YOUR HOME DELIVERY.

DHL ON DEMAND DELIVERY offers the following free delivery options:

  • Deliver my Package at a DHL Service Point: Hold For Collection - http://locator.dhl.com
  • Deliver my Package on Another Day: Scheduled Delivery
  • Deliver my Package to Another Address : Alternate Delivery to Work or Family
  • Deliver my Package with Neighbor : Leave with Neighbor, Reception or Guard
  • Request to hold my Package : Vacation hold and safekeeping up to 30 days
ODD gives you full control and you never miss another delivery. Flexible, convenient and always at the right moment! More info

Tracking your order 

As soon as your order leaves our warehouse, we send you an email confirming the shipment of your package with a tracking link to track delivery.

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DTo be delivered to French Polynesia and New Caledonia you must order on the Rip Curl Australia website: www.ripcurl.com.au

* You may have to pay customs duties and taxes for shipping. 

** No additional cost (customs duties, taxes...) for Swiss order.

*** Shipped by SEUR.

**** Shipped by Chronopost.