Shipping & Order Tracking
Free standard shipping for all orders over $75.
Please note, all orders are despatched from our warehouse in Torquay, Victoria, Australia.
Same day shipping*
We will try our best to ensure that orders placed before 12pm (AEST) on business days will be shipped the same day, with delivery within days - depending on your location (see timetable below).
Orders received over the weekend will be dispatched on the following Monday.
Our online orders are dispatched from Torquay, Victoria.
*During the busy Christmas period the 12pm deadline does not apply, orders will be shipped the following day.
Australia Post Standard Delivery Timetable (Guide Only)
New Zealand: 3 - 6 days
If you live regionally or outside a major city, head to auspost.com.au/calculate to use the Australia Post Delivery Times tool for more accurate information on delivery times to your location.
Track & Receive your order
A unique tracking number will be emailed to you once your order has shipped. Enter your tracking number on the Australia Post website to track it's progress.
The default delivery option for Australia Post is 'Authority to Leave', which means that if you are not home when the parcel is delivered, it will be left in a safe place at near the front door. If you would prefer the parcel be taken to a local Post Office if you are not home, please select 'Signature on Delivery' when checking out.
Bulky / Heavy / Specialty Items
All shipping is subject to volume and weight, and in some instances a freight charge may be incurred for extremely heavy or bulky items. You will be notified of this at the point of purchase.
Duties for New Zealand Customers
Some orders may incur a duty or customs charge. Rip Curl are currently unable to advise the value of the charge at the time of purchase. There is a duties calculator listed below.
All related duties and customs charges are to be paid by the customer. Click here to read more from NZ customs.