Shipping & Order Tracking

Standard shipping is FREE for all orders over $50. Orders under $50 will be subject to a standard postage charge of $9.95.

Items will be dispatched from Torquay, Victoria via a fully traceable and secure service with Australia Post.

We are committed to customer satisfaction. If you are not satisfied with your Rip Curl online purchase simply return it to us following our procedures and within 21 days of receipt and we will issue you an exchange or full refund for the product.
More Information on Returns

There are currently some disruptions to our shipping service. All online orders continue to be shipped.

Australia Post Standard Delivery Timetable (Guide Only)

LocationBusiness Days
Victoria (Melbourne Metro) 2 - 4 (1 - 3)
New South Wales (Sydney Metro) 3 - 6 (3 - 4)
Queensland (Brisbane Metro) 3 - 7 (3 - 4)
South Australia (Adelaide Metro) 3 - 6 (3 - 4)
Western Australia (Perth Metro) 5 - 9 (5 - 6)
Tasmania 3 - 4
Northern Territory 5 - 7

If you live regionally or outside a major city, head to auspost.com.au/calculate to use the Australia Post Delivery Times tool for more accurate information on delivery times to your location.

Christmas Delivery Guide

Please note the below times are to be used as a guide only and have been provided by Australia Post. Our recommendation is to order as early as possible to ensure your presents arrive in time for Christmas.

Standard Shipping (Australia-wide) Order by Friday 11th December.

Express Shipping (Australia-wide) Order by Friday 18th December.

Track & Receive your order

A unique tracking number will be emailed to you once your order has shipped. Enter your tracking number on the Australia Post website to track it's progress.

The default delivery option for Australia Post is 'Authority to Leave', which means that if you are not home when the parcel is delivered, it will be left in a safe place at near the front door. If you would prefer the parcel be taken to a local Post Office if you are not home, please select 'Signature on Delivery' when checking out. 

Bulky / Heavy / Specialty Items

All shipping is subject to volume and weight, and in some instances a freight charge may be incurred for extremely heavy or bulky items. You will be notified of this at the point of purchase.